Vivint Solar Reviews and Complaints
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1
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resolved
18
Total
reviews
$530K
Claimed
losses
$76K
Avg
loss
3.4K
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views
What was your experience with Vivint Solar?
Customers don't like
- Anything shown themselves to be unethical with me
- Wait times to talk to a representative
Customers like
- Some of the people i communicated with
Vivint Solar - Stupid me!
They cheated me too. They said i only have to pay as much as half than pg&e. The guy did not say anything about production charges, true-up charges and other charges. Now i’m getting bills three times more than pg&e. I have been calling them but they keep telling me to check my email with in 72 hours and it’s the third time i’m being told so. Frustrating...
This company convinced my 78 year old terminally ill father to sign a 20 year contract for solar panels. They never told him it would stay with the house and the heirs would be responsible for buying out the contract to the tune of over $21 thousand dollars ( and this...
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Thanks to Vivint I just received my bill for SCE, my local power company, for $3600 I owe. Vivint's panels have not been working and on my roof for a year, since they did over $367,000 in damages to my home. Vivint of course has been illegally collecting tax credits...
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Product
I have been dealing with customer care for at least six months Still no resolution. They turned my solar panels off in June 2015, due to supposedly non payment, I have been dealing with Corey to get this all straight, As requested I sent them copies of checks, totally...
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Product
I didn't like
- Anything shown themselves to be unethical with me
Hello, we had Vivant Solar installed in August 2017. Sales representative told us it was no cost to us. They get the power we generate and in return for having their panels on our roof they will save us 35% on our electric bill. That was awesome news since we live in a...
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Product
Featured
Vivint Solar Victim
It has been 13 months since Vivint Solar ruined my home, causing $367,000 in damages. Since the damages have occured I have done extensive research on the company, connected with Victims all over the US, been contacted by current and prior employees who have provided...
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G. Baudin
Vivint installed a Security System in my home. While the technician was drilling in the wall, he struck a group of electrical wiring. Needless to say, this is still causing pr...
I didn't like
- Anything shown themselves to be unethical with me
Resolved
Featured
Resolved: Vivint Solar - Worst company I have ever done business with
There are two problems. First problem was a safety issue. Vivint solar owns the panels on our house, was not willing to make them safe by installing snow guards (people could have been injured coming up our front stairs from a massive amount of snow falling on them),...
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pianonancy
Thank you Pissed Consumer for all of your help. Our dispute with Vivint solar has been resolved to our satisfaction.
nancy morgan
It is now 2 1/2months later and Vivint still has not sent us a redesign for the panels. We paid $250 for this to be done. They did leave us a voice mail saying that the new de...
Product
I liked
- Some of the people i communicated with
Vivint Solar - Bad dishonest sales rep. Heidi Dini
She knew my credit was good n she told me to add my father ..now im being billed n him..that was the only way she could get her commission come on..never wanted to use my Father without his consent but they did it anyway..
For two years we have been fighting with Vivent re the solar panels, after two long frustrating years of being overcharged, treated rudely and faulty equipment I have had enough. I told them I want them off my house immediately and will pay the 499 removal fee. I was...
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Gina O
What state are you in? I am in NJ ready to do the same! ATTORNEY READY TO GO WITH CONSUMER FRAUD CHARGES..
Gerrie Dekker
My story won't fit
Similar to Vivint Solar
Stay away from Vivant!!! I have had the panels on my home for a year and thought i would purchase them after 6 years (as per the contract). I call up the company to find out my purchase price would be $5.4/ watt or $45,000! I was told a fair market price from the sales...
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Product
Yes, they did same thing to me. I received a bill for over $3000 because the system was never working!!! Refused to reimburse me...such a crap company!!!