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Hello, we had Vivant Solar installed in August 2017. Sales representative told us it was no cost to us. They get the power we generate and in return for having their panels on our roof they will save us 35% on our electric bill. That was awesome news since we live in a...
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#1189239
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It has been 13 months since Vivint Solar ruined my home, causing $367,000 in damages. Since the damages have occured I have done extensive research on the company, connected with Victims all over the US, been contacted by current and prior employees who have provided...
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1.0
I didn't like
  • Anything shown themselves to be unethical with me
#1176412
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There are two problems. First problem was a safety issue. Vivint solar owns the panels on our house, was not willing to make them safe by installing snow guards (people could have been injured coming up our front stairs from a massive amount of snow falling on them),...
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Anonymous
pianonancy

Thank you Pissed Consumer for all of your help. Our dispute with Vivint solar has been resolved to our satisfaction.

Anonymous
nancy morgan

It is now 2 1/2months later and Vivint still has not sent us a redesign for the panels. We paid $250 for this to be done. They did leave us a voice mail saying that the new de...

1.2
I liked
  • Some of the people i communicated with
#1084854
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Vivint Solar - Bad dishonest sales rep. Heidi Dini

She knew my credit was good n she told me to add my father ..now im being billed n him..that was the only way she could get her commission come on..never wanted to use my Father without his consent but they did it anyway..
#1074614
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For two years we have been fighting with Vivent re the solar panels, after two long frustrating years of being overcharged, treated rudely and faulty equipment I have had enough. I told them I want them off my house immediately and will pay the 499 removal fee. I was...
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Anonymous
Ashlyn Hood

My name is Ashlyn Hood I had Vivint Solar on my roof and the same complaint it took them two years to activate the system and when I ask to remove the system they hit me with ...

Anonymous
pianonancy

Thank you Pissed Consumer for all of your help. Our dispute with Vivint solar has been resolved to our satisfaction.

1.0
#1063427
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Stay away from Vivant!!! I have had the panels on my home for a year and thought i would purchase them after 6 years (as per the contract). I call up the company to find out my purchase price would be $5.4/ watt or $45,000! I was told a fair market price from the sales...
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#1061220
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FIRST they lie to get you to sign up, They tell you will save money, they tell you that you can have the system removed for $499...its a lie! Second, it takes forever to get the work done, then they send people that neither care about your home of know anything about...
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Anonymous
Anonymous

Same thing is happening to me right now . I'm doing some digging into this so maybe there will be a lawsuit filed against this company in the near future .

I didn't like
  • Wait times to talk to a representative
#898261
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Vivint Solar - Awful customer service. Will lie to get you to sign with them.
Vivint Solar - Awful customer service. Will lie to get you to sign with them.
If I could, I would leave them a negative number of stars for review. In a nutshell: THEIR SERVICE IS SO BAD THEY REFUSE TO GIVE OUT THE FULL NAMES OF THEIR CUSTOMER SERVICE REPRESENTATIVES OR THE SUPERVISORS IN CHARGE. They will bend over backwards to get you to...
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1.0
I didn't like
  • False advertising
  • Lies
  • Worst customer service
#893274
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No service, no savings , the worst customer service i have ever experienced in over 50 years, you have been warned, i am surprised there is no class action lawsuit or is there, they think the public is ignorant, they *** you around every tie you contact them or need...
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1.0
#870110
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Contact Vivint Solar

Mailing Address:
Vivint Solar
236 S. Mulberry Street, Ste 102
Mesa, AZ 85202
Phone:
(480) 386-0579
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Vivint Solar Installation Service Review

Worst company ever! Lied about savings, tore apart my floor joist installing wires, and snapped my phone line, and tried to hide it. Now I have a roof leak, and nobody shows up to look at it. Stay away from theses people!! I would do anything to get these crappy solar panels off my roof, and never deal with Vivint again!!
1.0
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#820761
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