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Thanks to Vivint I just received my bill for SCE, my local power company, for $3600 I owe. Vivint's panels have not been working and on my roof for a year, since they did over $367,000 in damages to my home. Vivint of course has been illegally collecting tax credits...
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Anonymous
Anonymous

Yes, they did same thing to me. I received a bill for over $3000 because the system was never working!!! Refused to reimburse me...such a crap company!!!

#1205399
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I have been dealing with customer care for at least six months Still no resolution. They turned my solar panels off in June 2015, due to supposedly non payment, I have been dealing with Corey to get this all straight, As requested I sent them copies of checks, totally...
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1.0
I didn't like
  • Anything shown themselves to be unethical with me
#1200144
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Hello, we had Vivant Solar installed in August 2017. Sales representative told us it was no cost to us. They get the power we generate and in return for having their panels on our roof they will save us 35% on our electric bill. That was awesome news since we live in a...
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#1189239
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Featured

It has been 13 months since Vivint Solar ruined my home, causing $367,000 in damages. Since the damages have occured I have done extensive research on the company, connected with Victims all over the US, been contacted by current and prior employees who have provided...
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Anonymous
G. Baudin

Vivint installed a Security System in my home. While the technician was drilling in the wall, he struck a group of electrical wiring. Needless to say, this is still causing pr...

1.0
I didn't like
  • Anything shown themselves to be unethical with me
#1176412
Reply to reviews
There are two problems. First problem was a safety issue. Vivint solar owns the panels on our house, was not willing to make them safe by installing snow guards (people could have been injured coming up our front stairs from a massive amount of snow falling on them),...
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Anonymous
pianonancy

Thank you Pissed Consumer for all of your help. Our dispute with Vivint solar has been resolved to our satisfaction.

Anonymous
nancy morgan

It is now 2 1/2months later and Vivint still has not sent us a redesign for the panels. We paid $250 for this to be done. They did leave us a voice mail saying that the new de...

1.2
I liked
  • Some of the people i communicated with
#1084854
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Vivint Solar - Bad dishonest sales rep. Heidi Dini

She knew my credit was good n she told me to add my father ..now im being billed n him..that was the only way she could get her commission come on..never wanted to use my Father without his consent but they did it anyway..
#1074614
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For two years we have been fighting with Vivent re the solar panels, after two long frustrating years of being overcharged, treated rudely and faulty equipment I have had enough. I told them I want them off my house immediately and will pay the 499 removal fee. I was...
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Anonymous
Gina O

What state are you in? I am in NJ ready to do the same! ATTORNEY READY TO GO WITH CONSUMER FRAUD CHARGES..

Anonymous
Gerrie Dekker

My story won't fit

1.0
#1063427
Reply to reviews
Stay away from Vivant!!! I have had the panels on my home for a year and thought i would purchase them after 6 years (as per the contract). I call up the company to find out my purchase price would be $5.4/ watt or $45,000! I was told a fair market price from the sales...
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#1061220
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FIRST they lie to get you to sign up, They tell you will save money, they tell you that you can have the system removed for $499...its a lie! Second, it takes forever to get the work done, then they send people that neither care about your home of know anything about...
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Anonymous
Anonymous

Same thing is happening to me right now . I'm doing some digging into this so maybe there will be a lawsuit filed against this company in the near future .

I didn't like
  • Wait times to talk to a representative
#898261
Reply to reviews

Contact Vivint Solar

Mailing Address:
Vivint Solar
236 S. Mulberry Street, Ste 102
Mesa, AZ 85202
Phone:
(480) 386-0579
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Vivint Solar - Awful customer service. Will lie to get you to sign with them.
Vivint Solar - Awful customer service. Will lie to get you to sign with them.
If I could, I would leave them a negative number of stars for review. In a nutshell: THEIR SERVICE IS SO BAD THEY REFUSE TO GIVE OUT THE FULL NAMES OF THEIR CUSTOMER SERVICE REPRESENTATIVES OR THE SUPERVISORS IN CHARGE. They will bend over backwards to get you to...
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1.0
I didn't like
  • False advertising
  • Worst customer service
  • Lies
#893274
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